Seamless integration supporting Muscle Republic's growth and efficiency.
Muscle Republic, an activewear brand known for its high-quality, predominantly female-focused product line, has experienced substantial growth over the past 11 years. As the business expanded, it became evident that their previous tools were no longer sufficient to manage their growing operations. Rhian Howells, Head of Product at Muscle Republic, who started as a fashion designer, has played a pivotal role in the brand’s transition into using modern software solutions.
Initially, Muscle Republic used separate software for different functions—one for specifications, one for purchase orders, and another for inventory management. However, the lack of integration between these systems created inefficiencies. As the business scaled, they sought a unified platform that could handle everything from specs to purchase orders in a more streamlined and integrated manner, leading to the adoption of 3 Clicks Cloud in August 2024.
Challenges Before 3 Clicks Cloud
Before adopting 3 Clicks Cloud, Muscle Republic faced significant hurdles in maintaining consistent product specifications and effective communication with suppliers. They allowed their factories to control specifications and amendments, which led to discrepancies and delays. While their previous tool assisted with tech packs, it wasn’t enough to maintain control over bulk production, especially with communication breakdowns happening over WeChat and email. These fragmented processes created operational gaps and errors, which became difficult to manage as the company scaled.
Muscle Republic needed a unified system that could centralize everything—specs, purchase orders, shipping and more—while ensuring accuracy, improving team coordination, and reducing reliance on scattered communication channels. This is where 3 Clicks Cloud came in, providing a comprehensive solution that recorded and made all product data accessible, leading to smoother workflows and reducing errors.
Why Muscle Republic Chose 3 Clicks Cloud
One of the standout feature that led Muscle Republic to choose 3 Clicks Cloud over other PLM options was its high level of customization and seamless integration with existing tools, such as Style Arcade and their WMS. This ability to tailor the platform to meet their specific needs was key in their decision-making process.
Although Rhian’s team hasn’t explored all the platform’s functionalities yet, they were particularly drawn to how well 3 Clicks Cloud aligned with their current tools compared to their previous software. The eCommerce integration, which they look forward to fully utilizing, also excited the team, as they see it as a valuable addition that will further streamline their operations in the future.
Onboarding and Integration Experience
Muscle Republic’s onboarding experience with 3 Clicks Cloud was largely positive, with only few minor challenges along the way. The onboarding specialist from 3 Clicks Cloud provided hands-on guidance, ensuring a smooth transition. Rhian appreciated the responsiveness and ongoing support from the 3 Clicks Cloud team, which allowed her team to continuously optimize their use of the platform.
As with any new system, there was a learning curve. However, the ongoing support from 3 Clicks Cloud allowed them to continuously improve their processes. The flexibility and continuous improvements within the platform were a testament to 3 Clicks Cloud’s commitment to adapting to the needs of its clients, ensuring that Muscle Republic could harness the full power of the system as they became more familiar with it.
Streamlined Workflow and Improved Efficiency
Since implementing 3 Clicks Cloud, Muscle Republic has seen significant improvements in the way data flows between systems, particularly the way they use data in Style Arcade. For instance, previously, customized product tags had to be manually updated in Shopify. Now, with 3 Clicks Cloud, this process is automated, maintaining data integrity, significantly reducing manual work and the potential for errors.
For Muscle Republic, the most valuable aspect of 3 Clicks Cloud is its ability to consolidate key functions into a single platform. The ease of accessing and updating product specifications, purchase orders, and critical product data in one place has streamlined their operations and supporting them in maintaining data accuracy.
Moreover, the level of customization offered by 3 Clicks Cloud means the platform can adapt to Muscle Republic’s evolving needs, allowing for a more personalized experience. The seamless integration with other software, has further enhanced the value of the platform, making it a powerful asset in their day-to-day operations.
A Solution for the Future
Rhian and her team are confident in their decision to adopt 3 Clicks Cloud. The benefits they’ve experienced since going live—including improved workflow efficiency, centralized data management, and seamless integration with other tools—have positioned Muscle Republic for continued success. The ability to collaborate across systems and solve challenges together has made the transition smoother, and Rhian appreciates the ongoing updates being made.
When asked if she would recommend 3 Clicks Cloud to other businesses, Rhian’s response was enthusiastic:
“100% yes! The onboarding was really nice and smooth and the way that we’ve been working and functioning has been great too. I will recommend 3 Clicks Cloud to other businesses because of how integrative 3 Clicks has been with our other software.”
Conclusion
Muscle Republic’s journey with 3 Clicks Cloud showcases how businesses can overcome operational inefficiencies by adopting a comprehensive, integrated PLM solution. While there are always areas for growth and improvement—something 3 Clicks Cloud is open to— the software has already proven to be a valuable tool in streamlining Muscle Republic’s product development processes.
As the business continues to scale, 3 Clicks Cloud will remain a crucial part of their operations, helping them manage everything from specs to purchase orders with ease by offering flexibility, scalability, and support for their expanding needs.